Question 1

Concierge Storage

Accepted Answer

Pickup and delivery are the ultimate convenience! We pick up your belongings, store them securely, and deliver them back on demand — you never rent a truck or visit a storage facility.

Question 2

Residential Moving

Accepted Answer

We prioritize your needs by offering convenient online booking, accurate and swift pricing estimates, Standard Protection Guarantee for your belongings, and real-time tracking on moving day. With our MYLO guarantee, you'll benefit from extended service hours or Saturday service without additional charges. Should any unforeseen circumstances arise, our certified moving consultants and skilled movers are prepared to respond promptly. Our dedicated customer service representatives are available to assist you with your move at your convenience.

Question 3

Booking Online

Accepted Answer

We make ordering quick and easy because we know your time is valuable! If you’d like to talk with us, we’re always here! But we don’t require that you spend hours on the phone with us to receive an accurate estimate or to guarantee your service appointment.

Question 4

Payments, Trust & Safety

Accepted Answer

You may reserve your appointment for $0 down when you book more than 3 days before your appointment. You may also cancel for free more than 72 hours before your appointment. We have likewise invested in the best technology and equipment to secure and protect your belongings throughout your stay with us.

Question 5

Why MYLO?

Accepted Answer

We deliver technology-powered storage and moving solutions to manage the movement of belongings securely - at scale - and with precision. We intersect personal logistics and technology in an environment where everyone wins! As a shipper, you benefit from the efficiencies and the quality controls we embed in each appointment to move and store your belongings with ultimate simplicity and convenience.

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